CRM

Zoho CRM Pricing Plans (April 2024)

April 21, 2024

45 3 minutes read

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Zoho CRM Free Plan Pricing

There is a free version available for Zoho CRM, which supports up to three users and never expires. This gives small teams with a limited budget access to core CRM resources like lead and contact management.

The free edition lacks some of the more advanced capabilities that larger and growing organizations require, and teams are forced to upgrade when they need to add more than three users to their accounts. Here are the main Zoho CRM features that teams can take advantage of at no cost:

Lead management
Contact management
Deal management
Activity tracking
Account management
Document management
Task reminders
Recurring activities
Standard reports
10 custom email templates
Marketing campaigns
Visitor tracking Zoho SalesIQ integration
APIs
Basic integrations with Zoho apps
Basic automations

Zoho CRM Standard Plan Pricing

The Standard plan costs $14 per user per month with annual billing and $20/user per month with monthly billing. This plan supports an unlimited number of users, and there is a 15-day free trial available to try it out before committing. There is 1 GB of file storage offered with the Standard plan, plus an additional 512 MB per user license.

This plan is the most basic of all the paid Zoho CRM plans, so it may not be the best for larger teams that have more advanced needs, though it does offer more capabilities than the free version. Here are some of the additional features you’ll find in the Standard Zoho CRM plan:

Sales forecasting
Calendar booking
Multi-currency support
Social media integration
Lead scoring
Gmail add-on
Mass emailing
Email insights
Custom fields
2 free data backups/month
Custom reporting and dashboards

Zoho CRM Professional Plan Pricing

Zoho CRM’s Professional plan is $23 per user per month or $35 per user per month with annual and monthly billing, respectively. Organizations can add an unlimited number of users to this plan and enjoy a 15-day free trial to get started. Like the Standard plan, there is 1 GB of file storage included with the Professional plan and an extra 512 MB for each additional user.

This plan offers more advanced functionality than the Standard plan, but organizations must still price up to access more robust automation and AI features. Most notably, this plan includes Zoho CRM’s Blueprint process management feature, which organizations can use to track all stages of their sales process, in addition to these main features:

Motivator gamification tool
SaleSignals
Schedule mass email
Inventory management
Customer support features

Zoho CRM Enterprise Plan Pricing

The Enterprise plan from Zoho CRM costs $40 per user per month for an annual contract and $50 per user per month for monthly billing, though there’s a 15-day free trial available to test out the features before committing. File storage included in the Enterprise plan includes 1 GB plus an additional 1 GB per user license, and the plan supports unlimited users.

Given the more advanced features, the Enterprise plan is one of the CRM platform’s most popular for tracking sales activities and streamlining workflows. The plan essentially includes access to all platform features and is a well-priced and comprehensive tool for large organizations with these standout features:

Zia AI assistant
Territory-based forecasts
Advanced workflow features
Custom modules
Multiple lead scoring rules
Segmentation capabilities
Advanced analytics
Email autoresponder

Zoho CRM Ultimate Plan Pricing

The highest-tier plan available from Zoho CRM is the Ultimate plan, which costs $52 per user per month for an annual contract and $65 per user per month for month-to-month billing. Like each of the other paid Zoho CRM plans, there is a 15-day free trial available to get started, unlimited users and includes the same file storage limits as the Enterprise plan.

While this is the most expensive plan that Zoho CRM offers, it includes expanded capabilities and functions for many features that are included in the Enterprise plan. So, it’s likely the best fit for large organizations. Here are some of the notable features of the Ultimate Zoho CRM plan.