ICA teams with Cleveron to deploy robotics-based parcel delivery network in stores across Sweden — Retail Technology Innovation Hub

Per Carlén, Business Manager for Convenience and Parcel Services at ICA, says: “We’re driven to simplify daily tasks for our customers, leading us to establish the ICA Agnostic Delivery network for one stop convenience.”

“Our goal is to streamline processes, enhance efficiency, and improve customer satisfaction. In today’s competitive retail environment, evolving is essential for keeping our leadership position and market share.”

“Our collaboration with Cleveron, incorporating their robotic technology into our workflow, is about more than just retaining our position; it’s about innovating for better service and simplifying our customers’ lives.”

Sofie Pettersson, Business Development Manager at ICA, says: “As we embrace technological advancements in our operations, we’re constantly seeking ways to better serve our customers.”

“Integrating Cleveron’s robotic technology aligns perfectly with our vision of enhancing convenience and efficiency. This partnership underscores our dedication to staying ahead in the market and delivering exceptional experiences to our customers.”