Cybersecurity

Apple ID Password Reset Issue Hitting iPhone, iPad And MacBook Users


I woke up early this morning, and, like millions of others, the first thing I did was check my iPhone for messages, weather reports, and news. Unlike every other day, however, I found myself logged out of my Apple ID and was required to not only enter my password again but change it for a new one. It appears I am not alone.

Although the Apple system status page reports no issues at all, that appears to be far from the truth of the matter. A quick scan of social media is all it takes to realise this is happening on a grand scale. Indeed, my colleague Zak Doffman, who also contributes to the cybersecurity section of Forbes tells me he had the same thing happen.

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The problem appears to have started late Friday, 26 April, with reports of users being logged out of their Apple IDs. This is not device-specific and seems to be impacting users of iPhones, iPads and MacBooks.

As a security-minded person, I immediately thought something might be amiss as there have been some recent attacks that have involved password resets. However, as my colleague Kate O’Flaherty reported in March, these rely upon a method of two-factor authentication ‘bombing’ whereas the current situation is a straight ‘reset your password’ without anything else being involved.

The issue also means that users will need to not only log back in on all devices but reset all app-specific passwords as well. Currently, it is not known if this is a bug or a security incident. I have asked Apple for a statement and will update this breaking story as soon as I have more information.

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