Best product management tool of 2024
The best product management software will help you to see an entire product’s development through from start to finish, incorporating external factors like feedback while communicating effectively with colleagues.
Best product management tool: quick menu
Note that the software in this list focuses largely on product management, and not project management. Both can often be confused because their boundaries are blurry, and some teams may be able to get away with either type of software. Some obvious project-focused choices have been missed out with the intention of finding the best apps for products, but you can read about the best project management software if that’s more your style.
Compared with other software categories, product management has clearly been an area to adapt quickly to the AI era following the huge success witnessed by tools like ChatGPT, so it shouldn’t be hard to find an option with a generative AI boost if you fancy some time-saving tech, and the list of apps available with artificial intelligence like GPT is only likely to get longer with time.
Nevertheless, here are the best product management apps available right now, each with their own distinct feature list and targeted audience.
The best product management app of 2024 in full:
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Best overall
Monday.com is one of the most popular work management platforms. It allows teams to plan, track and manage their work by providing access to a workspace with boards for teams to manage tasks, projects or workflows. The boards can be customized by adding columns that represent the required information such as task name, deadline, owner, statuses and priorities.
Monday.com’s collaboration features include comments, mentions and attachments to help facilitate communication between team members.
All of this works together to encourage teamwork on a project by helping teams visualize a task better, make better decision on tasks and work more efficiently with pre-built automation. Then, the entire project can be tracked using a dashboard that can bring together data from multiple boards.
We love that there are 5 different plans to choose from, starting with the lowest free plan, which is limited to 2 seats and 3 boards. The other plans begin with the Basic Plan which has at least 3 seats and costs $8/month per seat when paid annually with a discount. If you want to access automations, you need to move up to the Standard Plan. This plan costs $10 per seat per month and has a 250/month limit. Finally, the Enterprise Plan is the most fully customizable plan.
You can get support through three different methods:
Chat
Email (which is a support portal and can include files)
Request a phone call
Plus, there’s a free trial and apps for the iOS and Android platforms.
Read our full Monday Work Management review.
Best all-in-one
Craft.io looks to be a promising app for those wanting to take charge of their product development from start to finish, with tools extending beyond roadmapping and feedback, to strategy building, prioritization, and even capacity planning. You can also visualize multiple products in one view in order to ensure standardization.
As a single end-to-end piece of software, it offers features for CPOs, product managers, and product ops, which is important to ensure effective communication. Simplifying the solution also results in some cost saving compared with using different apps for different stages of the product management.
The company is big on flexibility, which in clear in the software’s simplicity and ease-of-use, but it’s lacking some of the built-in communication tools that similar project management tools have, making it a hard battle to fight for companies that can get away with using less specialized product-specific software. That said, it’s not short on integrations, with connectivity options for GitHub and GitLab, Miro, Jira, and more.
The company’s website also has a shoutout to security, which is a green flag in an area where many companies keep security behind closed doors even if they do have strong measures. It mentions everything form encryption to its Google Cloud data hosting.
Citing customers like Kimberly-Clark, Cisco Webex, and Quickbase, it’s clearly a well-respected piece of software but we feel that pricing could be more affordable as it battles other types of software relating to projects, too. Still, there are healthy discounts for paying annually.
Best for AI
If ‘2020s’ were an adjective, then Airfocus would be very ‘2020s’, because the icon-filled, neatly designed, clear interface makes it very easy to use and a reason to choose the app in itself. By nature, it’s much more than a product management platform because it can handle communications and even has a built-in AI assistant to help speed up some processes.
Being such a collaborative app, users can set up a custom branded portal for engaging with their community, including investors and customers, in order to collect insights and share ideas.
The roadmapping makes it easy to visualize progress, along with visions and goals, while the strategy management portion can handle things like risks and adjustments.
Arguably worthy of the biggest mention is its so-called AI Assist, which was introduced in beta early in 2023 ahead of a wider rollout. It works thanks to a collaboration with OpenAI, the company behind ChatGPT, and it can be used in a number of text-related scenarios to create and edit text: things like writing a user story, writing a release note, brainstorming ideas, improving existing writing, checking for spelling and grammar mistakes, translating, and adjusting language to be less or more technical. While AI continues to be a growing trend, very few product management apps have used it to their customers’ benefits yet, so Airfocus gets a big gold star for this.
Pricing ranges from affordable to not-so-affordable, so there are options for most types of businesses, and paying annually will save you two months’ worth of payments.
Best for collaboration
A product’s journey is ProductPlan’s clear intention with this software, which has powerful visual roadmapping functionalities available in a multitude of views designed for specific cases, like marketing and sales, or engineering. When working on multiple products, or you’re at different stages of development, you can use ProductPlan to prioritize workload and designate accountable workers.
In terms of collaboration, the built-in commenting feature helps to keep conversations linked to specific tasks rather than thrown into a catch-all Slack channel, but you can still @mention people if you need certain colleagues to be notified more abruptly.
While the list of integrations isn’t as extensive as others, the hand-picked third parties are all very useful to product development. Expect ProductPlan to work with GitHub, Trello, Jira, Zapier, and a few others.
Pricing is reasonable, but there are cheaper alternatives from other companies if you don’t need all of the features. The Basic plan has just about everything most smaller companies need, while Professional is more geared toward larger enterprises. There’s also a more customizable Enterprise tier, too. A lack of lower-end free or budget tiers is a weakness of ProductPlan, and only the Basic plan is available as a trial. For the more expensive plans, you’ll need to get in touch to request a live demo, which is a bit more hassle.
Best for development
This is an app that promises to “get products to market, faster” by understanding what customers need and aligning everyone around your roadmap. The process has a notable emphasis on feedback which helps link facts and figures with feelings and emotions to create a more rounded approach to product development, all under one roof. This can include surveys, interviews, and social media feedback.
Its emphasis on feedback combined with its other features means that Productboard is a powerful tool for strategizing, helping teams to understand users and markets and to identify advantages and disadvantages. This all ties into analytics to make it easy to get a quick overview.
Some of the firm’s customers include Zoom, Salesforce, and Avast, which gives prospective customers an indication of how it could be used and how valued it is. Some of its customers also act as integrations for Productboard users, plus others like Slack, Intercom, Zapier, and Miro. There are also some APIs available and an option to submit requests for more integrations which the team promises to at least consider.
Productboard’s commitment to security is evident, given its entire page dedicated to the matter. You can read about things like encryption, its AWS data hosting, and compliance, as well as features that you can enable as a user for a security boost like SSO and IP whitelisting. Pricing for the Essentials package is attractive, but the Pro plan looks expensive in comparison, though it does present more possibilities. A pair of higher-level tiers require a customized quote, or you can pick the free Starter plan which is very limited but can be great for startups and SMBs with limited budgets.
Best for customization
While some product management apps mirror wider project management software in terms of usability and layout, ProdPad may take a little more effort for unfamiliar users to become familiar with the app. The way it lays things out may be different to others, but all the familiar tools are there.
The priority chart is especially useful for visualizing the impact of an idea compared with the effort required, helping companies to identify quick wins and other valuable projects. Taking a step back, you can also check an overview of your company’s entire product portfolio to make sure that the update cycle is happening as it should be.
ProdPad is another app to be an early adopter of artificial intelligence, and its GPT-powered assistant promises to do the work of five product managers. Users can free up time by having the AI write up ideas, surface themes in feedback, and automatically link feedback to ideas.It uses GPT-3 at the moment, but given the company’s commitment to AI it’s likely to adapt as generative AI continues to improve.
Pricing is highly customizable, but opt for everything and you could spend a pretty fortune. On top of the core list of features, you’ll either need to pick an Essentials or Advanced version of Idea, Feedback, or Roadmaps. Go for any version of two, or all three, of the plans, and you can spend over $100 per person per month. That’s for editors, but an unlimited number of reviewers is free. Sign up annually and you’ll save 20% compared with a monthly subscription.
How we tested the best product management tool
To test for the best product management apps we first set up an account with the relevant software platform, whether as a download or as an online service. We then tested the service to see how the software could be used for different purposes and in different situations, with varying requirements as per different businesses’ needs, while comparing the software to other, similar tools. Also forming part of the testing was detailed comparison between what each service offers, and its value for money.
Read how we test, rate, and review products on TechRadar.
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