‘Confident’ employees still want training on gen AI tools: survey

Despite this, 98% said they want some level of gen AI training, while 57% want company-specific training modules and programmes.

“We need to be ramping up our own AI skills — both within our technical teams, as those platforms on which our teams build solutions are rapidly deploying AI capabilities, and within our business groups so they, too, can understand where and how these technologies may have the most impact,” said Steve Watt, Hyland’s chief information officer, in a statement.

Demand for soft skills training

But the demand for training isn’t solely for the technical aspect of gen AI tools, according to the report. Nearly half of the respondents said they want training-related soft skills, such as AI ethics (47%) and AI compliance and security (46%).

Dylan Border, director of cybersecurity at Hyland, said the findings indicate that users of gen AI tools know that “security is their responsibility.”

“The survey data shows that these users are cognizant of their role in security, as they indicated they’d like more training and knowledge,” he said in a statement.