CRM Pricing Guide 2024 | Tech.co

CRM for Enterprise Organizations

This decision is much easier. Depending on which provider you’re looking at, there’s almost always a pricing plan named “Enterprise,” or similar, which is the best place to start if you consider yourself an enterprise-level business. These plans are quite expensive, typically ranging in cost from $120 to $300 per user per month, and as high as $15,000 per user per month for marketing.

Remember though, these plans really are only for enterprise-level businesses. They don’t usually add a lot of new features, instead increasing the capacity of existing features, so they can be used by bigger teams more often. Simply put, these plans are expensive for a reason, and that reason is big teams need big options.

Free Trials and CRM Discounts

Most CRM platforms offer a free trial of about 14 days, although some may offer a free month or just a free week. As long as you know what features your business needs and you set aside some time to familarize yourself with the platform, this should be all the time you need to decide if it makes sense for you. The free trial should include virtually all the tools that a paid version of the CRM software would offer.

Some CRM services also offer a permanent free plan. Hubspot’s pricing structure starts with a free plan, and Freshsales is another well-known provider to include an entirely free plan, although both come with restrictions. Hubspot Free does not offer core CRM features including contact management, Gmail and Outlook integrations, ticketing support, ad management, or email tracking. However, if your business has no CRM budget, these free plans are much better than nothing.

CRM platforms frequently offer discounts such as half off your first three months. You’ll typically have to commit to a full year in order to get them. These discounts can vary, too, so if you don’t see a good one from your preferred platform, waiting a month or two could make a difference.