Deloitte NZ claims AWS generative AI competency

The fibre network provider sought to investigate generative AI solutions to foster efficiency within its technology architecture repository, which posed challenges for new staff seeking quick answers to queries.

Deloitte developed a solution on Amazon Bedrock to consolidate and operationalise all software architecture documents, resulting in access to required information in seconds rather than hours.

“The proof of concept yielded outstanding results,” said Michael Brosnahan, portfolio architect at Chorus.

“The generative AI tool provided a significantly better user experience and delivered a 75 per cent productivity increase compared with new staff performing the same activity before we introduced the tool.”

Chorus was now actively exploring additional areas where generative AI could expedite operations and streamline processes.

We are just scratching the surface of generative AI’s potential, said Deloitte New Zealand generative AI lead Dr Amanda Williamson.