Gen AI-Powered VAs: Wipro & Microsoft Revolutionise Finserv

Suzanne Dann, CEO of Americas 2 Strategic Market Unit at Wipro Limited, says: “Generative AI opens a new era of possibilities for exceptional client experiences and enhanced productivity in the financial services sector.

“This new solution set, powered by Microsoft, will help provide better and faster market and product intelligence to financial advisors and banking professionals, enabling them to deliver more personalised and timely service to clients. 

“These solutions will also reduce the multiple—often repetitive—steps needed to onboard new investors or originate loans, cutting down the time spent on paperwork. We look forward to deepening our collaboration with Microsoft in this sector and continuing to deliver cutting-edge solutions to our financial services clients.”

Microsoft Azure: Supporting ease of access to Wipro VAs

By running on Microsoft Azure OpenAI, Wipro’s new VAs will be made available on Azure App Services – providing greater ease of access for financial services professionals. 

Bill Borden, Corporate Vice President, Worldwide Financial Services at Microsoft, adds: “Wipro has extensive financial services expertise, and we know that their new AI-powered virtual assistants will deliver innovation, scale and meaningful business value for customers.”

Additional support from Microsoft comes in the form of Azure Document Intelligence, which Wipro’s VAs will leverage to apply advanced machine learning and extract text, key-value pairs and structures from documents to turn them into actionable data.