Getting Started with Generative AI in Insurance: Benefits and Use Cases

Embracing AI isn’t a bold move; it’s a necessary step towards the future of work in the insurance industry. And it requires significant behavior and mindset shifts for successful, sustainable transformation.

Appian’s approach to AI is one of pragmatism. Appian empowers you to protect your data with private AI and provides more than just a one-off, siloed implementation. Appian is your gateway to the productivity revolution, helping you operationalize AI across your organization and streamline end-to-end processes.

For example, with Appian’s AI document extraction and classification, insurers can automate the manual work of analyzing policy documents. Or they can chat with AI Copilot to answer questions about a customer policy or claim.

Generative AI has the potential to revolutionize the insurance industry, and those who can operationalize it responsibly will be at the forefront of this exciting journey towards the future of insurance.