GSMA and IBM collaborateon AI Training and FoundryGenerative AI programmes | VanillaPlus

The GSMA and IBM have announced a new collaboration to support the adoption and skills of generative artificial intelligence (AI) in the telecoms industry through the launch of GSMA Advance’s AI Training programme and the GSMA Foundry Generative AI programme.

The AI training programme, the first in a new series of courses by GSMA Advance, seeks to prepare telco leaders for the AI-era and bridge skills gaps in the telecoms industry, by equipping members with skills and knowledge to help effectively use Gen AI technologies utilising watsonx, IBM’s AI and data platform with AI assistants.

“Artificial intelligence provides the telecoms industry, and the societies it serves, with huge opportunities to launch new services, improve connectivity and customer experience,” said Alex Sinclair, the chief technology officer at the GSMA. “Overall, it’s estimated that AI could contribute US$15.7 trillion to the global economy by 2030. However, it’s critical that AI is democratised to ensure that all parts of the connectivity industry and their customers, wherever they are in the world, benefit. Bringing operators access to AI tools and knowledge, alongside the necessary skills, access and training, is key to achieving this.”

Stephen Rose, the general manager of global industries at IBM, added: “IBM will provide critical support to this training for the telecoms industry through this collaboration with the GSMA. Generative AI can create opportunities for communication service providers as they look to optimise current processes, and like the GSMA, our goal is to offer this technology within the industry.”

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