Latin America’s largest fintech bank launches travel portal powered by HTS

Nubank Ultravioleta, the largest fintech bank in Latin America, has announced the official launch of NuViagens, a travel portal powered by Hopper Technology Solutions (HTS). The platform is set to provide Nubank’s 100 million customers with the ability to book air tickets, hotels, and access travel-related financial technology for enhanced flexibility and convenience.

Globally, financial institutions are increasingly expanding their travel and loyalty offerings to meet the growing consumer demand for such services. Young travellers, in particular, represent a significant market segment with considerable spending power. By launching NuViagens, Nubank aims to engage these travellers and build loyalty through a seamless and convenient travel booking experience.

HTS, the B2B division of the global travel platform Hopper, specialises in travel benefits for cardholders. HTS now accounts for two-thirds of Hopper’s business and reaches millions of travellers worldwide, providing travel and loyalty platforms for financial institutions.

NuViagens offers solutions for planning leisure travel, integrating the convenience of purchasing air tickets and booking hotels through the Nubank app. 

Key features include:

• Best Price Guarantee: NuViagens guarantees the best price for bookings. If a customer finds a lower price for a flight or hotel within 24 hours of booking, Nubank Ultravioleta will refund the difference.
  
• Price Monitoring: The platform monitors flight prices and advises customers on the optimal time to purchase tickets. If the flight price drops within 30 days of purchase, customers receive automatic reimbursement of up to BRL 500.
  
• Flexible Payment Options: Customers can pay for air tickets and accommodations in up to eight interest-free installments using NuPay, Nubank’s exclusive payment method. Additionally, purchases come with 1% cashback, growing at 200% of CDI.
  
• 24/7 Travel Support: Dedicated 24-hour travel-related support is available via the app’s chat or phone, ensuring assistance throughout the travel experience.

Livia Chanes, CEO of Nubank in Brazil, stated, “After launching the Global Account for the high-income segment, we are excited to offer an even more complete experience for those planning a new trip. With NuViagens, Ultravioleta customers will have a differentiated solution, with access to a practical, secure platform that will simplify the planning of leisure moments—all with the certainty of having made the best choice and with the guarantee of the best price.”

NuViagens, announced in July 2023, is the result of an exclusive partnership with HTS in Brazil. The platform will be gradually rolled out to Nubank Ultravioleta users over the next few months. Customers can access NuViagens through the “Ultravioleta Benefits” tab and the “Travel and Leisure” section under the Shopping tab in the Nubank Ultravioleta app.