Telecommunication

Top 10 risks for telecommunications in 2024


Top 10 risks in telecommunications 2024 is the latest in our series of annual publications exploring the most critical risks facing the telecommunications sector, based on primary and secondary research.

We analyzed the findings of six EY surveys of senior business leaders worldwide, conducted between 2022 and 2023. These include anonymous online surveys of both senior telecom executives and senior executives of enterprises across different industries, and also feature the findings from face-to-face interviews with senior telecom executives. These surveys feature C-suite respondents, with sample sizes varying from 30 to 1,300. In addition, we analyzed the findings of an anonymous online survey of consumers in eight countries, based on samples that vary in size from 1,000 to 5,000 per country.

EY teams evaluated a number of third-party sources, including press articles and research published by industry associations, to analyze specific topics, such as telecommunications revenue development, workforce strategies and industry sentiment relating to regulation. In addition, EY teams examined the disclosures made in annual, sustainability, CDP reports and other reports published by telecommunications companies.



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